Telephone doctor surveyed Americans regarding their top telephone peeves, and for the first time in 15 years being put on hold is not #1 pet peeve.
- Automated attendant
- Lack of good manners, rudeness and bad attitude
- Being put on hold
- Speakerphones
- Cell phones
- Foreign accents, speaking too fast, not speaking clearly
- Eating or chewing while on the phone
- Voice mail
- Transferring calls improperly
- Background noises
- Carryover conversation
- Not returning phone calls