Revenue assurance and outsourcing market to grow to $143 mln in 2009

The telecom carrier market for revenue assurance software and outsourcing could grow to $143 mln in 2009, from an estimated $109 mln in 2004, Dittberner Associates says. One growth factor Dittberner cites is the arrival of case management front ends that ease the task of tracking discrepancies. These revenue assurance dashboards aggregate data so specialists can better isolate root causes and assign error resolution work across multiple departments.

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