33% of all music sold in 2008 was digital

According to The NPD Group, the number of Internet users paying for digital music increased by just over 8 mln in 2008 to 36 mln Internet users. Purchases of online digital music downloads increased by 29% since 2007; they now account for 33% of all music tracks. There were nearly 17 mln fewer CD buyers in 2008 compared to 2007. The decline in music purchasing was led by a 19% drop in CD sales. Only 58% of Internet users reported purchasing CDs or digital music downloads 2007, versus 65% in 2007.

Awareness and usage of Pandora, a leading online radio station, doubled YTY to 18% of Internet users; one-third of those who were aware of Pandora report using the service. Share of consumers claiming to listen to music on social networks climbed from 15% in Q4 2007 to 19% in Q4 2008. Nearly half of US teens are engaging with music on social networks, which is an increase from 37% a year ago; among college-age Internet users, the share increased from 30% in 2007 to 41% in 2008.

EMEA Printer, Copier and MFP Unit Shipments, 2008

Vendor 2008 Shipments 2008 Market Share (%) 2007 Shipments 2007 Market Share (%) 2008 – 2007 Growth (%)
Hewlett-Packard 20,737 43.0 23,221 44.1 -10.7
Canon 8,212 17.0 8,337 15.8 -1.5
Epson 6,576 13.6 6,651 12.6 -1.1
Brother 3,306 6.9 3,224 6.1 2.5
Samsung Electronics 2,826 5.9 2,430 4.6 16.3
Others 6,572 13.6 8,789 16.7 -25.2
Total 48,229 100.0 52,652 100.0 -8.4
Source: Gartner

Top Technology Priorities in 2009

Top 10 Business Priorities Ranking Top 10 Technology Priorities Ranking
Business process improvement 1 Business intelligence 1
Reducing enterprise costs 2 Enterprise applications (ERP, CRM and others) 2
Improving enterprise workforce effectiveness 3 Servers and storage technologies (virtualization) 3
Attracting and retaining new customers 4 Legacy application modernization 4
Increasing the use of information/analytics 5 Collaboration technologies 5
Creating new products or services (innovation) 6 Networking, voice and data communications 6
Targeting customers and markets more effectively 7 Technical infrastructure 7
Managing change initiatives 8 Security technologies 8
Expanding current customer relationships 9 Service-oriented applications and architecture 9
Expanding into new markets and geographies 10 Document management 10
Source: Gartner

US PC Shipments in Q4 2008

Company 4Q08 Shipments 4Q08 Market Share (%) 4Q07 Shipments 4Q07 Market Share (%) 4Q08-4Q07 Growth (%)
Dell Inc. 4,465.8 28.6 5,344.6 30.8 -16.4
Hewlett-Packard 4,288.3 27.5 4,439.5 25.6 -3.4
Acer 2,373.9 15.2 1,527.3 8.8 55.4
Apple 1,255.0 8.0 1,159.3 6.7 8.3
Toshiba 1,007.7 6.5 900.0 5.2 12.0
Others 2,219.2 14.2 3,992.6 23.0 -44.4
Total 15,609.8 100.0 17,363.3 100.0 -10.1
Source: Gartner

Fastest-growing sites in Latin America in December 2008

Property Nov-2008 Dec-2008 % Change
Total Internet : Total Audience 73,698 74,906 2
American Greetings Property 1,434 2,471 72
Glam Media 2,665 3,489 31
Sony Online 2,716 3,531 30
Mattel Sites 2,573 3,183 24
Megaupload.com 4,409 5,426 23
Disney Online 4,705 5,754 22
Travian Games 2,020 2,467 2
The Mozilla Organization 6,686 8,137 22
Mediafire.com 2,488 3,028 22
Conduit.com 5,221 6,315 21
Source: comScore

Worldwide PC Shipments in 2008

Company 2008 Shipments 2008 Market Share (%) 2007 Shipments 2007 Market Share (%) 2008-2007 Growth (%)
Hewlett-Packard 55,686.8 18.4 49,428.3 18.1 12.7
Dell Inc. 43,144.4 14.3 38,703.0 14.2 11.5
Acer 33,497.4 11.1 26,484.5 9.7 26.5
Lenovo 21,869.1 7.2 20,114.6 7.4 8.7
Toshiba 13,499.6 4.5 10,955.2 4.0 23.2
Others 134,510.2 44.5 126,766.9 46.5 6.1
Total 302,207.5 100.0 272,452.5 100.0 10.9
Source: Gartner

Western Europe PC Shipments in Q4 2008

Company 4Q08
Shipments
4Q8
Market
Share (%)
4Q07
Shipments
4Q07
Market
Share (%)
4Q08-4Q07
Growth (%)
Hewlett-Packard 4,658 23.2 4,058 22.6 14.8
Acer 4,067 20.3 3,618 20.2 12.4
Dell Inc. 2,032 10.1 1,980 11.1 2.6
ASUS 1,490 7.4 513 2.9 190.4
Toshiba 1,277 6.4 995 5.6 28.3
Others 6,558 32.7 6,755 37.7 3.0
Total 20,083 100 17,920 100 12.1
Source: Gartner

EMEA PC Shipments for Q4 2008

Company 4Q08 Shipments 4Q08 Market Share (%) 4Q07 Shipments 4Q07 Market Share (%) 4Q08-4Q07 Growth (%)
Hewlett-Packard 6,459 21.2 5,742 19.8 12.5
Acer 4,998 16.4 4,682 16.1 6.8
Dell Inc. 2,762 9.1 2,748 9.5 0.5
ASUS 1,937 6.4 1,154 4.0 67.9
Toshiba 1,735 5.7 1,339 4.6 29.6
Others 12,539 41.2 13,349 46.0 -6.1
Total 30,430 100.0 29,014 100.0 4.9
Source: Gartner

Who searches for the keyword “unemployment”

Term: “Unemployment” Share of Clicks Following Search Index
Age of Head of Household
18-24 4.2% 118
25-34 23.5% 126
35-44 24.4% 86
45-54 26.5% 96
55-64 14.4% 101
65+ 7.1% 90
Household Income
<$25k 12.2% 130
$25-49k 23.5% 123
$50-74k 26.2% 97
$75-99k 14.4% 81
$100k+ 23.7% 89
Search Engine
Google Search 60.8% 87
Yahoo! Search 23.3% 121
MSN-Windows Live Search 10.0% 172
AOL Search 2.3% 76
Ask.com Search 3.6% 156
Source: comScore

Intersection betwen Obama voters and Internet users

All online Obama voters 27%
Sex
Men 28%
Women 25
Race/Ethnicity
White (non-Hispanic) 25%
Black (non-Hispanic) 31
English-speaking Hispanics
Education
High school grad 27%
Some college 28
College grad 27
Annual Household Income
Less than $30,000 26%
$30,000-$49,999 21
$50,000-$74,999 32
$75,000 or more 33
Age
18-29 33%
30-49 31
50-64 19
65+ 9
Online Campaign Engagement
Online political user 33%
Go online, not online political user 4
Source: Pew Internet Project

US category upstream traffic from search engines and Google in January 2009

Category Traffic from search engines – January 2009 Growth in share of traffic from search engines – January 2009-January 2008 Traffic from Google – January 2009 Growth in share of traffic from Google – January 2009- January 2008
Health and Medical 44.76% 1% 31.91% 11%
Travel 36.29% 9% 27.09% 21%
Shopping and Classifieds 24.97% -2% 18.36% 9%
News and Media 21.25% -3% 15.46% 11%
Entertainment 25.85% 7% 17.26% 21%
Business and Finance 20.03% 13% 13.47% 28%
Sports 15.59% 16% 9.56% 29%
Online Video 34.16% 23% 24.70% 42%
Social Networking 17.54% 18% 11.89% 38%
Source: Hitwise

Internet connections mostly fail on users 50-64-years-old

All demographic groups are about equally likely to have certain devices fail them, though seniors who own cell phones are significantly less likely than younger cell phone owners to have problems with their cell phones. Just 18% of cell phone owners 65 years old and older reported that their cell phones had failed in the past year, while 26% of 50-64 year olds, 33% of 30-49 year olds and 30% of 18-29 year olds reported cell phone problems. Seniors are not as exclusively reliant on their cell phones as younger owners, and so they may have less wear and tear on their phones than do younger users who are more likely to experience cell phone failure. Significantly more seniors than 18-49 year olds who own cell phones also have landline phones at home. Fully 79% of senior cell phone owners also have regular phones, while just 30% of 18-29 year olds and 52% of 30-49 year olds have both types of phones.

  % 18-29
year old
% 30-49
year old
% 50-64
year old
% 65+
year old
Home internet users to have HOME INTERNET
CONNECTION fail
43% 45% 46% 37%
Computer owners to have COMPUTERS fail 39 40 38 35
Cell phone owners to have CELL PHONES fail 30 33 26 18
Source: Pew Internet Project

Average US query size in January 2009

Subject Jan-08 Dec-08 Jan-09 Growth, YTY
1 word 20.96% 20.70% 20.29% -3%
2 words 24.91% 24.13% 23.65% -5%
3 words 22.03% 21.94% 21.92% 0%
4 words 14.54% 14.67% 14.89% 2%
5 words 8.20% 8.37% 8.68% 6%
6 words 4.32% 4.47% 4.65% 8%
7 words 2.23% 2.40% 2.49% 12%
8+ words 2.81% 3.31% 3.43% 22%
Source: Hitwise

Top-growing web categories in UK in December 2008

Category Nov-2008 Dec-2008 % Change
Total Internet : Total Audience 73,698 74,906 2
e-cards 6,849 10,970 60
Retail – Flowers/Gifts/Greetings 3,144 4,937 57
Retail – Fragrances/Cosmetics 1,646 2,553 55
Travel – Ground/Cruise 1,059 1,436 36
Hobbies/Lifestyle – Food 4,156 5,112 23
Retail – Sports/Outdoor 2,444 2,943 20
Retail – Toys 3,033 3,615 19
Retail – Jewelry/Luxury Goods/Accessories 1,088 1,273 17
Shipping 1,959 2,271 16
Retail – Food 452 520 15
Source: comScore

14.7% of US households were completely wireless in 2007, Oklahoma and Utah most landline-free in the nation

Wireless-only households made up 14.7% of US households in 2007. Wireless-only adults made up 13.6% of U.S. adults in 2007. State-level estimates ranged from 5.1% (Vermont) to 26.2% (Oklahoma) of households and from 4.0% (Delaware) to 25.1% (Oklahoma) of adults. 25.4% of adults living in the District of Columbia were wireless-only, Center for Disease Control says.

14.7% of US households were completely wireless in 2007, Oklahoma and Utah most landline-free in the nation

Other states with a high prevalence of wireless-only households include Utah (25.5%), Nebraska (23.2%), Arkansas (22.6%), Idaho (22.1%), and Iowa (22.2%). Other states with a low prevalence of wireless-only households include Connecticut (5.6%), Delaware (5.7%), South Dakota (6.4%), Rhode Island (7.9%), New Jersey (8.0%), and Hawaii (8.0%).

Wireless-only households made up 14.7% of US households in 2007. Wireless-only adults made up 13.6% of U.S. adults in 2007. State-level estimates ranged from 5.1% (Vermont) to 26.2% (Oklahoma) of households and from 4.0% (Delaware) to 25.1% (Oklahoma) of adults. 25.4% of adults living in the District of Columbia were wireless-only, Center for Disease Control says.

How Americans fix their broadband connection issues

When a home internet connection fails, broadband may be trickier to fix than dial-up without help from customer support. Based on those who reported a failed home internet connection, broadband users were much more likely to seek user support for help (49% v. 27%). The problems, however, were equally likely to be fixed, with just 6% of dial-up users and 7% of broadband users unable to fix the problem.

  % Broadband % Dial up % Total
Contact user support for help 49% 27% 45%
Fix the problem yourself 24 39 27
Fix the problem with help from
family/friends
15 17 15
Find help online 2 6 2
Were NOT able to fix problem 7 6 7
Source: Pew Internet Project

Top US search engines and site-generated searches in January 2009

Expanded Search Entity Dec-08 Jan-09 Percent Change
Jan-09 vs. Dec-08
Total Expanded Search 18,688 19,979 7%
Google Sites 11,152 11,714 5%
Google 8,247 8,731 6%
YouTube/All Other 2,905 2,983 3%
Yahoo! Sites 2,714 2,979 10%
Yahoo! 2,686 2,952 10%
All Other 28 27 -4%
Microsoft Sites 1,092 1,188 9%
MSN-Windows Live 997 1,084 9%
Microsoft/All Other 95 104 9%
AOL LLC 740 781 6%
AOL Search Network 424 452 7%
MapQuest/All Other 316 329 4%
Ask Network 620 645 4%
Ask.com 308 317 3%
MyWebSearch.com/ All Other 312 328 5%
Fox Interactive Media 526 558 6%
MySpace 516 550 7%
All Other 10 8 -20%
eBay 500 541 8%
Craigslist.org 387 497 28%
Amazon Sites 204 196 -4%
Facebook.com 161 195 21%
Source: comScore

US Internet usage in February 2009

Activity Have ever
done this
At work
only
At home
only
Both
work &
home
Some
other
place
Have not
done this
Buy a product online, such as books,
music, toys or clothing
76% 3% 53% 19% 1% 24%
Watch video on a video-sharing site
like YouTube or Google Video
53 3 37 12 1 47
Send “instant messages” to
someone who’s online at the same
time
41 6 22 12 59
Use an online social or professional
networking site like MySpace,
Facebook or LinkedIn
35 3 25 7 65
Read someone else’s online journal
or blog
33 3 22 8 1 66
Play online games 28 24 3 72
Contribute writing, files or other
content to your employer’s website
23 10 3 8 1 77
Create or work on your own online
journal or blog
12 9 2 1 88
Source: Pew Internet Project

How people respond to broken gadgets

During the course of trying to fix their broken technology, respondents reported a variety of attitudes, not all of them stemming from frustration. The majority (72%) of respondents said they were “confident” that they were on the right path during the course of trying to solve the problem. Fewer respondents harbored more negative feelings about fixing their devices: about half (48%) were “discouraged” and 40% were “confused” about the problems.

  %
CONFIDENT that you were on the right path to solving the problem 72%
IMPATIENT to solve the problem because you had important
uses for the broken technology
59
DISCOURAGED at the amount of effort needed to fix the
problem
48
CONFUSED by the information that you were getting 40
Source: Pew Internet Project