The Computing Technology Industry Association says 80% of IT manufacturers and service companies see a shortage of RFID talent to implement, service, and support radio-frequency identification technology. RFID adoption remains “relatively modest,” with about 71% saying their customers haven’t implemented RFID. 80% say they haven’t gone past investigating the technology, and just 16% have implemented one or more pilot projects for themselves or their customers. 37% of respondents say their companies will definitely offer RFID products and services within the next three years, and 39% say they’d consider doing so if there’s interest from their customers. 82% expect to offer RFID hardware installation and maintenance services, 62% to offer software implementations, and 51% other services.