IDC on offshore outsourcing

Lower operation costs will continue to drive the offshore component of their businesses, which is set to rise from 5% in 2003 to 23% in 2007.

Services tasks that may be affected by offshore outsourcing include maintenance and support, implementation and operations–activities that IDC views as requiring low skills and that involve repeatability. Hardcore business work such as planning, IT education and training will remain relatively resilient against the offshore trend.

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