Home technical support to generate $1 bln by 2011

Total US consumer spending for home technical support services will reach nearly $1 bln by the end of 2011, according to Parks Associates. IT support services for home computers and networks will grow from approximately $450 mln in 2007 to $977 mln by year-end 2011. Simultaneously, in-home services for the installation and configuration of new PCs will generate revenues exceeding $700 mln by year-end 2011.