Harris Interactive and Wall Street Journal asked Americans regarding their actions when they receive a suspicious e-mail from their bank or financial institution.
| What do you do when you receive a suspicious email from a financial institution? | ||||
| Education | ||||
| Total | High School | Some College | College Grad | |
| Delete it | 52 | 47 | 48 | 60 |
| Report it or confirm it with the financial institution |
39 | 31 | 39 | 48 |
| Go to the company’s website on my own to check my account |
36 | 30 | 38 | 40 |
| Click on the link provided in the email to check my account |
3 | 2 | 4 | 4 |
| Other | 3 | 4 | 3 | 3 |
| Nothing | 3 | 3 | 4 | 2 |
| I have never received emails from a financial institution or other company I have an account with. |
17 | 26 | 16 | 9 |
| Source: Harris Interactive | ||||