26% of Global 2000 companies already deployed VOIP

Deloitte & Touche projected that by 2006 more than two-thirds of all Global 2,000 companies will have started deployment of VoIP to the desktop. While 26% of survey participants have already deployed desktop VoIP, only one-third of those companies have offered it to all employees. According to the report, 84% of the companies polled regarded cost reduction as a key driver toward implementing VoIP. Beyond cost, the study says, VoIP has the potential to transform enterprises’ call centers, offshoring operations and telecommuting tools. 79% of early VoIP adopters said that they are either mostly or highly satisfied with the technology to date.