Gartner: Offshore outsourcing will gain

Gartner predicts that the market for business process outsourcing (BPO) gone offshore will hit $1.8bn (?1.10bn) in 2003, up from $1.3bn in 2002. Still, the offshore BPO market will make up just 1.5 percent of the total BPO market this year, Gartner said. India is the top country for delivery of offshore BPO services among large companies, Gartner said. India’s revenue from BPO will grow from slightly less than $1bn in 2002 to $1.2bn in 2003 and will represent 66 percent of the offshore BPO market, according to the research firm.