European banks to prioritize IT spending on security and data management

In the European banking sector, short-term top priorities include security, data management, and CRM overall. A country analysis by IDC reveals that Italian and German banks are the most keen on new investments in the CRM area, and more than 68% of banking executives are currently Web enabling their CRM tools. These two countries have the worst performing economies in Europe, and this, coupled with the poor investments in this area, explains this strong attention to CRM.