CRM spending among small businesses

A small company might spend a little over US$2,000 a year on SalesLogix, hardware included, Gartner said. For MS CRM, that figure is $2,400, while Onyx and Pivotal — the mid-market providers — come in slightly higher at $3,500. Even taking into account the hundred dollar or so variances, these figures still compare well stacked up against a standard implementation of Siebel, which can cost up to $12,000 per user.