Autralian CRM market netted $426 mln in 2003

IDC says Australian CRM market was worth $426.1 million in 2003 (Australian dollars, which are 70 US cents) and will reach $563.1 million by 2008 ? compound annual growth of 5.7%. In 2003, CRM software accounted for $150.1 million and CRM services $276 million. By 2008, CRM software will reach $212.1 million and CRM services $351 million.