According to Javelin Strategy & Research, the annual dollar volume of identity fraud is $52.6 billion with 9.3 mln victims.
Javelin reviewed Web sites and conducted mystery shopper research to score issuers on 38 categories of capabilities ranging from account alerts to the prohibition of certain transactions. The results show that issuers differ significantly in areas of safety that notably influence cardholder adoption, usage and loyalty. While all issuers are working hard to protect their cardholders, the following providers topped the list:
- Discover Card
- First National Bank of Omaha
- Bank of America
- American Express