33% of US medium businesses are using ERP solutions
Both ERP and CRM are increasingly becoming mainstream applications for US medium businesses, according to AMI-Partners. Over 33% of respondent MBs are currently using ERP/SCM solutions, and just over 25% are planning to deploy these solutions in the next 12 months. Almost 40% of MBs use CRM solutions today, and almost 25% plan to adopt CRM in the next 12 months. US small businesses are more likely to take a wait-and-see attitude, especially when it comes to ERP/SCM. Although almost 75% of SMBs use business accounting software, just 12% of SBs currently use and 11% plan to use ERP/SCM solutions in the next 12 months. CRM adoption is low as well, with one out of six SBs currently using and the same share planning to use CRM solutions in the next 12 months.