33% of British companies give staff instant messaging access
IT Observer quotes the statistics on UK instant messaging usage. The survey was conducted by Manchester Business School for Telewest Broadband in UK. 33% of British companies are giving staff access to instant messaging, compared to 84% who have a company intranet. While more than half of the companies with IM felt that it did benefit the organisation (58%), only 3% of these said that it was used as a formal communications tool.