20% of Americans switch banks due to high fees
20% of US consumers switch banks because of fees they consider excessive, while just one out of 25 consumers switch banks because of security concerns, according to Gartner. Consumers earning less than $25,000 a year pay higher overdraft fees than consumers who earn $100,000 or more a year. The highest net worth “private banking” customers typically don’t pay any fees at all, no matter how large a check they bounce. About 54% of low-income earners paid overdraft fees over $30, while just 40% of the high-income earners paid fees over $30.